Frequently asked question
1
What is Subees Organic?
Subees Organic is a Pakistan-based brand offering essential oils, carrier oils, handmade soaps, and curated product bundles. Our focus is on bringing thoughtfully selected ingredients and useful natural products together in one place.
2
Are your oils 100% pure?
Our oils are selected and offered according to the specifications stated on each individual product page. Please refer to the product description and ingredients section for product-specific information.
3
What is the difference between an essential oil and a carrier oil?
Essential oils are highly concentrated aromatic plant extracts and are generally used in small amounts, usually diluted before topical application. Carrier oils are vegetable oils commonly used to dilute essential oils and can also be used on their own.
4
Do your products contain parabens?
Please check the ingredient list of the specific product you are interested in. We recommend relying on the product's listed ingredients rather than making assumptions based on the product category.
5
Do your products contain phthalates?
Please refer to the individual product's ingredient information. Product formulations can differ, so the product page is the most accurate reference.
6
Can I use your products if I have sensitive skin?
Some products may be suitable for sensitive skin, while others may not be. Always review the ingredients and usage instructions first. A patch test is recommended when trying a new topical product.
7
Which payment methods do you accept?
We currently offer Cash on Delivery (COD) and online bank transfer. Available payment options are shown during the ordering process.
8
Can I place a bulk or wholesale order?
Yes. For bulk requirements, please contact us directly via mail or contact number so we can discuss your quantity and requirements.
9
Can I change or cancel my order after placing it?
Please contact us as soon as possible after placing your order. Once an order has been processed or dispatched, changes or cancellation may no longer be possible.
10
Where do you deliver?
We deliver across Pakistan. Delivery availability and timelines may vary depending on the destination. International delivery may be available.
11
Can I return or exchange my order?
Returns and exchanges are subject to our current return/refund policy. Please review the policy before placing an order.
12
How can I contact Subees Organic?
You can contact us through the contact number 03344601648 or via email subeesorganic@gmail.com. For order-related questions, please include your order number so we can assist you faster.